These days Information Technology has assumed a central role in support of company processes and increasingly requires skills, organisation and technological choices in tune with the business objectives. The need for the internal application of innovative computing and telecommunications solutions is continually countered by the shortage of up-dated expertise and internal resources and also by the high investments needed to acquire personnel and keep them up-dated. Not to mention the damage that can be wreaked by any external intrusion or malfunctioning of the ICT infrastructure. It is said that the reconstitution of each megabyte of lost data involves a cost to the company of between 800 and 3,000 euros! Therefore, it becomes increasingly more difficult to have an internal information system that is efficient and effective, especially if it is considered in your company to be the engine for growth and change.

There are 5 factors which make Sarce a reliable outsourcer.
Experience.
Sarce has been operating in the competitive market since 1977. In over 25 years of activity it has consolidated many skills but has above all perfected a strong capability for identifying the needs of its clients. Today Sarce boasts about 200 references and a range of services which cover 100% of a company’s requirements.
End-to-end supplier.
Sarce can take on the whole of a company’s computing set-up also managing all those relationships with other computing entities (such as for example, maintenance of PCs on the client’s premises) and with suppliers of connectivity (Telecom and others).
Security.
Sarce’s Datacenter is purpose designed for mission critical applications, hence with total protection of the environment and of access, where the technological resources comprising the hardware platform and the software fully justify the concept of ‘pay per use’ complying with the need for maximum performance and total scalability. Continuity is constantly guaranteed by continuous supervisory services and high level technologies for constant monitoring of the network and systems.
Transparency in the SLA (Service Level Agreement).
Sarce’s experts help their clients in the appraisal of their current environment and provide a plan covering design, implementation and operation of the IT environments making use of fully integrated procedures and technologies and of a group of specialists who guide the client through the sourcing decision-making process
Sarce offers both management through outsourcing alongside the client’s own IT infrastructure – selective outsourcing – and projects which provide for the absorption of their IT environment in a form of total outsourcing of the IT infrastructure.
The data always remain the property of the client, with Sarce performing the role of “custodian”. Under our contracts it is explicitly stated that the client may request the transmission of their data in standard formats, carried out using magnetic media or stored in archives in dedicated web environments. They can download their data themselves, without any specialised computing skills.
Managed Services.
Sarce also offers an approach focussed on individual aspects of the company information system, which is called Managed Services, such as for example:
Desktop management
provides for the outsourcing of the management and maintenance of company PCs and their environment
Network management
where the relationship between the user company and Sarce involves the activities of management and maintenance of the company network
Application management
in which the client entrusts to Sarce the activities of development, management and maintenance of company applications
Each year Sarce invests 50% of the revenue derived from Outsourcing and ASP services into updating its own technological infrastructure.